Greyston creates thriving communities through the practice and
promotion of Open Hiring™ and addresses some of the most disruptive issues
facing our country today—inequality and recidivism—through human capital
innovation. We are a hybrid organization providing job opportunities at our bakery
located in southwest Yonkers where we produce over 40,000 pounds of brownies a
day. Greyston provides not only the chance for individuals to overcome barriers
that are keeping them from finding and maintaining employment, but also access
to critically needed social services such as mental health screenings and
crisis intervention. For more information, please visit Greyston’s
website at greyston.org.
Greyston is seeking a talented, experienced
and focused Chief Operating Officer
(COO) to lead key activities of the organization through the next level of
significant growth. The desired candidate has a history of highly successful leadership
in small, nimble organizations, building the infrastructure and processes
required and developing a performance-based culture that delivers measurable
results without compromising a mission driven organizational culture of
collaboration and entrepreneurship.
The COO will oversee Finance, PathMaking
Programs, The Greyston Bakery, Human Resources, Information Technology,
Facilities, and Administration, and play a critical role in delivering sustained
growth of Greyston as the leader in Open Hiring™.
The COO will report directly to the President
& CEO with a dotted line to the Treasurer of the Board of Directors for the
Finance function and will have six to eight direct reports. This position is
located in Yonkers, NY, easily accessible by car and train.
KEY RESPONSIBILITIES:
- Lead the definition, execution and continual refinement of
organizational goals to ensure that Greyston’s annual operational and
financial objectives are achieved and our strategic plans are implemented;
- Build staff capacity to implement the
strategic plan as well as interdependencies between departments;
- Review and improve operating efficiencies by
revising and tracking standardized organization-wide operating policies,
processes, procedures, organizational controls and systems. This includes,
but is not limited to, metrics, financial management systems and resource
allocation processes;
- Oversee the financial viability of Greyston though sound fiscal
management;
- Establish, effectively communicate and monitor specific and
measurable individual and departmental performance metrics;
- In partnership with the President & CEO, lead the Executive Team
in regular, effective meetings that track each department and individual leadership
towards its monthly, quarterly, annual and long-term goals;
- Partner with Development to ensure strong accounting practices with
grant writing, management and cost allocation;
- Lead Human Resources and Information Technology in support of
Greyston’s culture, values and effective flow of information across
departments;
- Identify and structure new impact investing mechanisms to provide
financing to support the growth and expansion of Greyston’s mission, and
to support fundraising;
- Direct the organization’s operations to meet budgetary goals,
including expenses and program and project costs through monthly, quarterly
and annual financial goal management;
- Act as an effective liaison between the CEO and staff, enabling the
CEO to focus primarily on The Center for Open Hiring at Greyston, Development, Marketing,
Board relations, and external initiatives and strategic projects;
- Regularly evaluate talent and capabilities of staff to ensure that
resources and developmental tools are enhancing performance at all levels;
- Develop operational specifications for all program initiatives and
the bakery, ensuring alignment across functions, including distinct program
deliverables with clear delivery dates and explicit accountabilities;
- Plan,
coordinate and oversee development and execution of the annual budgeting
process;
- Prepare
timely, accurate financial and management reports and assessments to the
CEO and chairman of Board of Directors;
- Develop
and utilize financial models and program cost assessments to properly
evaluate resource allocation across programs, bakery and operations and to
accurately forecast programs and projects;
- Actively develop, engage, evaluate, maintain and report on
strategic partnerships in support of the CEO;
- Foster a strong sense of partnership and integration between all
departments;
- Lead the integration of new hires; and
- Oversee the program teams in delivering meaningful change in the
field of Open Hiring™ and
ensure programs are focused on that mission;
REQUIREMENTS:
- At least 12+ years of experience in operations management with 6+ years
in an executive position, such as Director of Operations, Director of
Programs, Vice President, Vice President of Finance and Administration, Chief
Operating Officer or Executive Director, with strong finance experience in
the positions;
- Proven track record of leading an organization (preferably
non-profit) or a
significant department in implementing a strategic plan and
managing a significant number of direct reports;
- Superior ability to translate strategy into day-to-day planning;
- Experience in high growth,complex organizations;
- Interpersonal, communications, negotiation and influencing skills
to engage staff, management, board of directors and a wide range of
strategic partners, community program leaders and funding partners;
- Experience in budgeting, forecasting, financial modeling, resource planning
and financial management;
- Excellent leadership, active listening and partnership skills;
- Results oriented mindset with the ability to find the right balance
between the operational pressures, the organization’s mission, and various
stakeholders;
- A decision-maker who combines analysis, wisdom, experience and
judgment, with a focus on learning, sharing knowledge with others,
evaluating and achieving objectives across functions;
- Project management capabilities;
- Track record in developing, managing and recruiting direct reports to
improve their productivity and capabilitities;
- Ability to absorb new information quickly and translate key points
into positive outcomes;
- Entrepreneurial with a focus on measurable outcomes and impact, as
well as process improvement;
- Decisive, proactive, engaging and thoughtful;
- Advanced proficiency Microsoft Office Suite, including Excel
- Experience with Salesforce a plus.
- Residing or willing to relocate to a residence within a reasonable
daily commuting distance from Yonkers, NY and to be present in the office
five days per week; and
- Actively supportive of the Greyston’s Mission of Open Hiring™
If you want to make a difference and deliver
meaningful change and have significant experience and a proven track record in operational,
finance and programmatic areas of responsibility and want to join an
exceptional, growing non-profit organization as a Chief Operating Officer,
please send a resume and cover letter, including salary requirement, to jobs@kkandp.com. Please include “COO –
Greyston” in the subject line. Qualified candidates will be contacted by
phone and email. Computer literacy tests are required of final candidates for
this position.