Seeking Human Resources Director | City Harvest
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7 April 2020

City Harvest is New York City’s largest food rescue organization, helping to feed the nearly 1.2 million New Yorkers who are struggling to put meals on their tables. We will rescue 66 million pounds of food this year and deliver it, free of charge, to hundreds of food pantries, soup kitchens, and other community partners across the five boroughs.

Our programs empower individuals through nutrition education, increase our partners’ capacity, and strengthen the local food system, helping New Yorkers who are experiencing food insecurity to access, afford, and consume nutritious food. To learn more about our work, visit

City Harvest is seeking a talented, hands-on, innovative and experienced Human Resources Director to implement HR strategy directed by the Chief Human Resources Officer and in partnership with leadership teams at different levels. This position needs to have a strong foundation as HR generalist focused on Talent Acquisition, Workforce Development and Employee Relations. Candidates experienced in Compensation/Benefits and Employee Relations will also be considered. This position requires an experienced and highly effective HR professional with a career of increasing scope and responsibilities in all facets of HR, preferably within a performance-based and growth oriented, social impact-focused organization.

In addition to excellence in HR administration, the HR Director is responsible for highly effective recruiting and retention, performance management, supervisory capacity building, standardized compensation tables, employee communication and engagement, and consistent application of HR policies and practices in support of City Harvest’s organizational success and innovation as a stimulating, diverse team-based work environment consistent with our values, principles and metrics.

The HR Director will report to the Chief Human Resources Officer (CHRO) and will be based in City Harvest’s Food Rescue Facility in Long Island City, Queens, NYC.


  • Work closely with the CHRO and City Harvest leadership teams at different levels to address current and future Human Resources needs in meeting the annual and strategic objectives of City Harvest and its mission
  • Develop, manage and streamline organization-wide employee-focused processes related to the life cycle of City Harvest staff including recruiting and orientation, retention and engagement, compensation, performance management, feedback and annual reviews, promotions, and benefits administration consistent with City Harvest’s mission
  • Plan and implement Human Resources initiatives in support of City Harvest organizational culture, to deliver our objectives, and to attract and retain excellent staff
  • In partnership with the Executive Team and other leadership teams, develop the capabilities of staff through recruiting and retention of excellent people, application of a broad range of robust compensation and benefits strategies, staff training and education, and performance management
  • Provide guidance, input, and delivery of education and training tools
  • Offer thought leadership on the development of a wide range of hiring and retention/compensation and benefits strategies
  • Lead and support the members of the HR team
  • In partnership, the two HR Directors will ensure and measure that City Harvest staff grow and develop
  • Manage the staff’s employment life cycle, create and track metrics, and improve upon them
  • Manage organization-wide HR communications
  • Reevaluate and make recommendations to improve the annual merit review, compensation and promotion process
  • In partnership with Finance, research and develop annual benefits renewals and lead the roll-out of their administration
  • Lead creative initiatives aimed at strengthening City Harvest’s culture and engaging staff with the local community
  • Actively participate in senior leadership team meetings
  • Develop and track key HR metrics, and create an HR dashboard


  • Bachelor’s degree; advanced degree in Human Resources preferred
  • Commitment to the mission and values of City Harvest
  • 8-12+ years of experience as a Human Resources professional in organizations with an increasing scope of responsibility, with 4-6+ years at a Director level
  • Significant experience in workforce development and initiatives
  • A proven track record of excellence in Human Resources administration, designing and driving organizational change initiatives, innovating and revamping hiring, development and retention practices, performance management, employee relations and communications, compensation and benefits and management of HR staff
  • Experienced in leading organizational change initiatives
  • Collective Bargaining experience preferred
  • Outstanding influencing, partnership and negotiation skills with strong ability to build relationships at all levels of the organization
  • Exceptional track record in evaluating, recruiting, and retaining staff and new hires
  • Outstanding ability to listen and to speak with people at all levels of the organization
  • Results-oriented mindset with the ability to be flexible in order to find the right balance between operational pressures, annual objectives and various internal and external pressures
  • Strong presentation and facilitation skills, balancing process and organizational results
  • Effective at finding a balance between listening, coaching, proposing, directing and deciding
  • Metrics and data driven
  • Persistence, patience and tact combined with excellent judgment based on data
  • Highly accountable
  • Able to provide pragmatic solutions to complex organizational and staff issues with urgency and wisdom
  • Outstanding employee communications with a diverse staff
  • Experience in developing and managing external partners
  • Outstanding prioritization and project management skills
  • Strong proficiency in Microsoft Office Suite, including Excel
  • Comfortable and effective in fast-paced, accountability-focused organization
  • Resilient and calm

There are many fantastic reasons to choose a career with City Harvest. In addition to fighting food insecurity in New York, City Harvest offers a competitive salary, full benefits (including medical, dental, and vision) with employer contributions towards premiums, employer-provided life insurance and a 403(b) retirement savings plan with matching employer contributions. We also offer discounted staff perks (movie tickets, gym memberships, cellular plans, etc.), generous time off, and professional development opportunities.

At City Harvest, we enjoy working in a team-based environment and value the benefits of a diversified workplace that values the communities we serve.

How to apply:

If you want to empower New Yorkers who are experiencing food insecurity to access, afford, and consume nutritious food, and if the position speaks to your capabilities, experience and commitment, please submit your resume and cover letter with statement of interest and salary requirements to Please include HR Director in the subject line. A background check and a computer literacy test are required for finalists for this position. Qualified candidates will be contacted by phone and/or email.

City Harvest is an equal opportunity employer that is committed to the practice of equity and inclusion.