City Harvest is seeking a Director of Human Resources (Hybrid)
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16 August 2023

City Harvest is New York’s first and largest food rescue organization, helping to feed millions of New Yorkers who struggle to put meals on their tables. As the city emerges from the COVID-19 pandemic we will rescue 111 million pounds of fresh, nutritious food and deliver it—free of charge—to nearly 400 food pantries, soup kitchens, community partners, and our own Mobile Markets® across the five boroughs. We collaborate with our community partners to boost community capacity, expand nutrition education, and strengthen local food systems. For more than 35 years, City Harvest has always been there to feed our city—one day, one meal, one New Yorker at a time. To learn more, please, visit    

City Harvest is seeking a talented, hands-on, innovative and experienced Human Resources Director to implement HR strategy and oversee Organizational Culture, Diversity and Inclusion programs directed by the Chief Human Resources and Diversity Officer and in partnership with leadership teams at different levels. The successful candidate is an HR generalist with a solid foundation in the implementation of DEI practices and strong capabilities in employee relations, recruiting, HR analytics, project management execution, organizational development, and workforce development with excellent communication skills to our diverse staff and stake holders. To thrive in this position, you will be highly organized with strong computer literacy skills, excellent in follow-through, creative, energetic with excellent facilitation and implementation skills and have impeccable attention to detail.

In addition to excellence in HR processes and workflows, the HR Director is responsible for ensuring that we continue to have a highly effective recruiting and retention program, seamless performance management program, a built-out supervisory training program, equity compensation practices, employee communication and engagement, and consistent application of HR policies and practices in support of City Harvest’s organizational success and innovation. The successful candidate must be great at implementing and executing innovative programs and be comfortable working in a diverse team-based work environment consistent with our values, principles, and metrics. 

This position requires an experienced and highly effective HR professional with a career of increasing scope and responsibilities in all facets of HR, preferably within a performance-based and growth-oriented, social impact-focused organization. 

The HR Director will report to the Chief Human Resources and Diversity Officer (CHRDO), has one (1) direct report and will be based in City Harvest’s Food Rescue Facility in Sunset Park, Brooklyn, NYC. 


  • Partner effectively with the CHRDO and City Harvest leadership teams at different levels to address current and future Human Resources needs in meeting the annual and strategic objectives of City Harvest and its mission
  • Develop, manage, and streamline organization-wide employee-focused processes related to the life cycle of City Harvest staff including recruiting and orientation, retention and engagement, compensation, performance management, feedback and annual reviews, promotions, and Inclusion programs consistent with City Harvest’s mission
  • Plan and implement Human Resources initiatives in support of City Harvest organizational culture to deliver our objectives, and to attract and retain excellent staff
  • In partnership with the Executive Team and other leadership teams, develop the capabilities of staff through recruiting and retention of excellent people, application of a broad range of robust engagement strategies, staff training and education, and performance management
  • Provide guidance, input, and delivery of education and training tools
  • Offer thought leadership on the development of a wide range of hiring, retention, diversity initiatives, organizational development, and design strategies
  • Lead and support the members of the HR team
  • Work with supervisory management to address performance issues and bring those to resolution
  • In partnership, the two HR Directors will ensure and measure that City Harvest staff grow and develop into a high performing and engaged workforce
  • Manage the staff’s employment life cycle, create, and track metrics, and improve upon them 
  • Manage organization-wide HR and DEI communications
  • Implement and enhance the annual merit review, compensation practices and promotion process
  • Lead creative initiatives aimed at strengthening City Harvest’s culture and engaging staff with the local community
  • Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
  • Actively participate in senior leadership team meetings  
  • Develop and track key HR metrics and create an HR dashboard


  • Bachelor’s degree in Human Resources, Business Administration or related field; Master’s degree preferred
  • PHR, SPHR, SHRM-CP or SHRM-SCP preferred
  • Minimum 8 years of experience as a Human Resources professional in organizations with an increasing scope of responsibility, with 4-6+ years at a director level   
  • Experience in Diversity, Equity and Inclusion practices, workforce development and initiatives
  • Excellent verbal and written communication skills
  • A proven history of excellence in Human Resources administration, designing and driving organizational change initiatives, innovation, and revamping hiring, development and retention practices, performance management, employee relations and communications, compensation and benefits and management of HR staff
  • Experienced in leading organizational change initiatives
  • Outstanding influencing, partnership, and negotiation skills with strong ability to build relationships at all levels of the organization
  • Exceptional record in evaluating, recruiting, and retaining staff and new hires 
  • Excellent time management skills and attention to detail
  • Outstanding ability to listen and to speak with people at all levels of the organization. 
  • Results-oriented mindset with the ability to be flexible in order to find the right balance between operational pressures, annual objectives and various internal and external pressures
  • Strong presentation and facilitation skills, balancing process, and organizational results   
  • Effective at finding a balance between listening, coaching, proposing, directing, and deciding 
  • Metrics and data driven with strong analytical and problem solving skills
  • Persistence, patience, and tact combined with excellent judgment based on data
  • Highly accountable   
  • Able to provide pragmatic solutions to complex organizational and staff issues with urgency and wisdom
  • Outstanding employee communications with a diverse staff   
  • Experience in developing and managing external partners
  • Outstanding prioritization and project management skills   
  • Strong proficiency in Microsoft Office Suite, including Excel
  • ADP experience is a plus
  • Comfortable and effective in fast-paced, accountability-focused organization   
  • Resilient and calm   
  • Commitment to the mission and values of City Harvest    

There are many fantastic reasons to choose a career with City Harvest. In addition to fighting food insecurity in New York, City Harvest offers a competitive salary, full benefits (including medical, dental, and vision) with employer contributions towards premiums, generous paid time off, employer-provided life insurance, a 403(b)-retirement savings plan with matching employer contributions and professional development opportunities. We also offer discounted staff rewards (movie tickets, gym memberships, cellular plans, etc.)

At City Harvest, we enjoy working in a team-based environment and value the benefits of a diversified workplace that values the communities we serve.    

 If you want to make a difference in the lives of millions of millions of New Yorkers and the communities they live in, and if the position speaks to your capabilities, experience and commitment to our mission, please submit your resume and cover letter with salary requirement with Director of Human Resources in the subject line to

Based on experience, the annual salary range for this position is between $135,000 and $160,000.

Qualified candidates will be contacted by phone and/or email. City Harvest conducts reference and background checks for finalists.